Sevgi Jewels pieces are handcrafted, with most designs made to order or created as custom pieces. Occasionally, a piece may be available in stock—in that case, delivery within the region typically takes up to 2 business days.

If a piece is crafted after the order is placed, production usually takes up to 5 business days before dispatch. During high-demand or peak seasons, processing time may extend to up to 10 business days, depending on order volume and craftsmanship requirements.

Once your order is confirmed, you will receive an email with detailed information about your estimated delivery time and duration, ensuring full transparency throughout the process.

Yes. Our jewelry is crafted using genuine sterling silver (925), which means it contains 92.5% pure silver alloyed with other metals for strength and durability. Sterling silver is the international standard for fine silver jewelry and is valued for its balance of beauty, longevity, and wearability.

Sterling silver can naturally tarnish over time due to exposure to air, humidity, perfumes, and chemicals. This is a normal process and does not indicate poor quality. With proper care—such as storing your jewelry in a dry place and cleaning it gently—tarnish can be minimized or easily removed.

We use natural, genuine gemstones, meaning they are formed by nature rather than created in a laboratory. Natural gemstones may have slight inclusions or variations in color—these are unique characteristics that distinguish them from synthetic stones and add to their individuality and value.